Privacy Policy

Effective Date: August 1st, 2025

Curavita Homecare (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, employees, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact details (name, phone number, email, address).

• Health-related information necessary to provide homecare or personal care services.

• Payment and billing information.

• Communication preferences, including SMS/text consent.

• Technical information (IP address, browser type, device information) when using our website.

2. How We Use Personal Information

We use personal information to:

• Deliver requested healthcare and support services.

• Communicate with clients and families (including appointment reminders, updates, and urgent notifications).

• Process payments and manage accounts.

• Meet legal, regulatory, and insurance obligations.

• Improve our services and website.

3. Sharing of Information

We do not sell personal information. We may share information only with:

• Employees, contractors, or healthcare providers who require it to deliver services.

• Regulatory bodies, insurers, or law enforcement if required by law.

• Service providers who support our operations (IT, billing, communications) under strict confidentiality agreements.

SMS Consent: SMS consent is not shared with third parties or affiliates. You will only receive text communications directly from Curavita Homecare.

4. Security of Information

We use administrative, technical, and physical safeguards to protect your data. Our insurance coverage includes cyber and privacy liability, ensuring response measures in the event of a privacy breach.

5. Access & Control

Clients may request access to their personal information, corrections, or withdrawal of consent (subject to legal and contractual restrictions).

6. Privacy Contact

If you have questions or concerns, please contact:

Privacy Officer
Curavita Homecare

info@curavitahomecare.ca